All items come with a Gatsby presentation box and items over £1,000 come with an insurance valuation. In the rare instance that the original box is available with an item, this will be clearly stated in the item description and included with the piece.
Most of our rings can be sized to any finger. The first ring sizing is free. If a ring has been sized by us we will accept it as a return as long as it’s within the timeline of our return policy. Any ring sized by another party will not be accepted as a return.
We can offer a layaway payment plan on most of our items over £500. We require a 20% deposit to secure the item and give a further 120 days to pay the balance.
If goods purchased on layaway are later returned, or in the meantime, the customer has changed their mind, a 10% restocking administration fee is applicable to cover our costs in re-listing and re-marketing the item.
Please note, the customer doesn’t receive the item until the balance is complete and funds received in full.
Feel free to contact us for more information on our layaway plan.
Some settings prohibit comprehensive determination of gem quality and carat weight. In order to avoid damaging old and sometimes delicate items by removing a gemstone, we will provide approximated information. In such instances, descriptions must be considered estimated and/or an opinion. Unless otherwise stated, all coloured gemstones and pearls are assumed to be subject to a relatively stable and possibly undetected colour or clarity enhancement. All our diamonds are natural and untreated.
Dating jewellery is an inexact science. To the best of our ability using our knowledge and experience of antiques, we can give a close approximation of the date when an item was manufactured. Our method of analysis includes studying the materials used, how the item was made, hallmarks, signatures and the overall style. All descriptions are made in good faith, but the information provided does not represent a warrantee or guarantee and therefore any reliance you place on the information provided is strictly at your own risk.
Occasionally, pieces may go out of stock before we have removed them from the site. We will notify you should this happen. We make every attempt to only show the correct information, but sometimes mistakes are made. We reserve the right to cancel any order if the item is either no longer in stock or if we have made an error with regards to pricing.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.