Share this with family and friends

Covid-19 Update

Updated April 6th, 2021.

Appointments.

We are open, trading, and contactable.
You can come in and try on rings in person from April 12th – strictly by appointment. We don’t keep much stock on site, so please get in touch with the items you’d like to view and when you’d like to come in. Opening hours Monday to Friday 10:30 – 6:00 and Saturday 10:00 – 2:00.
We are still offering video viewings if you are unable – or don’t fancy – making the trip to us in Theydon Bois. Virtual appointments have been very successful over the various lockdowns and we see no reason to stop them.¬†Please provide 24 hours notice so we can collect items from our secure vault if you would like a virtual appointment.

Delivery.

Delivery is unaffected and all items are being dispatched as normal. International delivery also remains unaffected.

Sizing and Repairs.

Our workshop is open; all sizings and repairs are being dealt with as normal. Because of social distancing measures in our workshops, jobs are taking a couple of extra days. Please bear with us. As ever, if you have a particular date in mind to present a piece of jewellery, please let us know and we will endeavour to meet your deadline.

Returns.

Given the restrictions, we are happy to extend our returns period beyond our usual 14 days. Please contact us for further details.