Face to face appointments at our showroom are currently stopped, but we are available for virtual appointments via FaceTime, WhatsApp, or Zoom. Although not the ideal way to view jewellery, a virtual meeting can give you a much better idea of how the ring looks on a hand as well as giving you a chance to compare several pieces side by side.
As with our showroom appointments, please provide 24 hours notice so we can collect any items you might want to see from our secure vault.
Delivery is unaffected and all items are being dispatched as normal. International delivery also remains unaffected.
Sizing and Repairs.
Our workshop is open; all sizings and repairs are still being dealt with as normal. Because we have to send the items back and forth to the workshop, jobs are taking a couple of extra days. Please bear with us. As ever, if you have a particular date in mind to present a piece of jewellery, please let us know and we will endeavour to meet your deadline.
We are happy to extend our returns period beyond our usual 14 days. Please contact us for more information.